Last Updated: October 12, 2023 (v2.1)
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Privacy Policy GDPR/CCPA Compliant
Effective Date: September 28, 2023
DNS Expert ("we", "our", or "us") operates https://dnsexpert.com.au (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data.
Legal Basis for Processing (GDPR Art. 6)
- Contractual necessity for service delivery
- Legal compliance for financial records
- Consent for marketing communications
- Legitimate interests for website analytics
Information We Collect
Categories of personal data processed:
- Name
- IP Address
- Purchase history
- Payment details
- Browser type
- Device information
- Usage patterns
International Data Transfers
Data may be transferred to:
- United States (AWS Cloud Services)
- Ireland (EU Data Center)
- Singapore (APAC Operations)
Safeguards include: EU SCCs and Privacy Shield.
Cookie Policy
| Purpose | Provider | Retention | Control |
|---|---|---|---|
| Essential Functionality | DNS Expert | Session | Required |
| Analytics | Google Analytics | 14 months | Opt-out |
Data Subject Rights
- Access & Portability
- Rectification
- Erasure ("Right to be Forgotten")
- Restrict Processing
- Object to Processing
EU Representative:
- Know/Access
- Delete
- Opt-out of Sale
- Non-Discrimination
Security Measures
Technical
- TLS 1.3 Encryption
- AES-256 at Rest
- Web Application Firewall
Organizational
- Staff Training
- Vendor DPAs
- Privacy by Design
Certifications
- ISO 27001
- SOC 2 Type II
- Annual Audits
Contact Information
Data Controller
DNS Expert Pty Ltd
[Actual Street Address]
Karachi, Pakistan
Data Protection Officer
Email: dpo@dnsexpert.com.au
EU Representative
Email: privacy@dnsexpert.com.au
Children's Privacy
We do not knowingly collect data from children under 13. Contact us if you believe we have inadvertently collected such data.
Policy Updates
Version history:
- v2.1 (2023-10-12): Added CCPA opt-out mechanism
- v2.0 (2023-09-28): GDPR compliance updates
